Privacy Policy

Who we are

FIRSTREPLY ("we") builds AI automation systems for small and medium-sized businesses. For anything in this policy, contact us at filipgrbic14@gmail.com.

What we collect

This website has no user accounts and no forms that submit data to our servers. We receive personal information only when you choose to send it:

• Email contact: if you email us (or use a contact link on this site), we receive your email address and whatever you write.
• Booking: if you book a call through the scheduling widget on this site, the booking provider collects your name, email, and chosen time under its own privacy policy, and shares the booking details with us.

What we don't do

• This site sets no cookies and runs no analytics or tracking scripts.
• We never sell your information.
• Your information is never used to train AI models.

Third-party services

• Google Fonts: this site loads fonts from Google's servers, which means your IP address is visible to Google when the page loads. See Google's privacy policy.
• Scheduling widget: if a booking calendar is embedded on this site, it is operated by its provider (e.g., Calendly) under that provider's privacy policy.
• Email: correspondence is processed by our email provider.

How we use your information

To reply to you, schedule and hold calls, and, if you become a client, deliver the services you've engaged us for. That's it.

Retention

We keep correspondence for as long as it's relevant to our relationship with you, and delete it on request.

Your rights

Wherever you are (and specifically under the GDPR if you're in the EU), you can ask us to access, correct, export, or delete the personal information we hold about you, or object to how it's used. Email us and we'll handle it promptly.

Changes

If this policy changes, the new version appears on this page with an updated effective date.